Topic
Attorney Communication & Responsiveness
93.1% positiveAcross 117 reviews of Grajek Criminal Defense Attorneys Lakeland in Lakeland, FL, attorney communication & responsiveness appears in 29 reviews (93.1% positive), from 2013-03-07 through 2026-04-18.
Key findings
Attorney Communication & Responsiveness mentioned in 29 of 117 reviews (24.8%)
93.1% of Attorney Communication & Responsiveness reviews are 4 or 5 stars
Average rating in Attorney Communication & Responsiveness reviews: 4.8★
Aspects most discussed in these reviews
Communication & Updates
79%23 mentionsResponsiveness & Speed
66%19 mentionsProfessionalism & Conduct
59%17 mentionsProblem Resolution & Effectiveness
52%15 mentionsTechnical Knowledge & Expertise
38%11 mentionsPricing & Value
17%5 mentions
Reviews mentioning attorney communication & responsiveness
Crystal Jackson
In a very stressful situation Tom made the whole process easy and reassuring. He kept me informed and fought to get the best outcome possible. I’m very grateful for his hard work and would definitely use him again.
Response from owner
April 20, 2026
m willis
Tom did a wonderful job representing a family. His office staff was very attentive and just a big help. He was at every court appearance and got him out quickly. All phone calls were returned and questions answered. For a very fair price. Exactly he had the best price in town.
Response from owner
April 20, 2026
Juan Mesa
Bad ass called in less then a week solved my problem definitely recommend!!!
Response from owner
April 20, 2026
Gabriel Meza
I called Mr Thomas at 4 am and by 7 he was on his way to court! .. Fast acting no bs, straight forward rare in attorneys, will definitely recommend and from now on the guy I’ll call when I’m in trouble.. got charges dropped.
Response from owner
April 20, 2026
ayden love
I called him pretty late in the day and he still took the time to address and answer all my questions super thankful for him!
Response from owner
October 15, 2025
duane fay
A family member was facing up to 20 years and received 3. Thomas Grajek did an amazing job and was also in constant communication and when I had a question he would promptly contact me back with the answer. He’s an amazing attorney and came highly recommended by several other attorneys. Thank you Mr. Grajek
Response from owner
April 20, 2026
Robert Butts
If you’re looking for an attorney who truly listens, not just hears you, I cannot recommend Thomas Grajek enough. From the moment our consultation began, he treated me with respect, patience, and genuine care. He never made me feel small or judged—something that can be hard to come by when you’re dealing with legal stress. Thomas gave me incredible advice and broke everything down in a way that was clear and empowering. I left our meeting not only more informed but with a real sense of confidence and peace of mind about my situation. If you need an attorney who will make you feel safe, respected, and equipped to move forward—Thomas Grajek is your guy.
Response from owner
April 20, 2026
Anonymous Review
I contacted Tom by phone and met with him in person for a consultation. He has been nothing but respectful, patient, and caring. He has gone above and beyond to assist me and help calm my concerns. Tom answered every call I made and even returned my calls as promised—something I did not experience with other attorneys. Also, he did not charge me for the consultation, despite my insistence on paying. This demonstrates that he genuinely cares and treats each client as a unique individual, not just another case.
Response from owner
April 20, 2026
Alexia D
Thomas Grajek was amazing at answering all my legal questions. They explained everything clearly and made sure I understood every step. I felt informed and confident thanks to their help!
Response from owner
July 7, 2025
Ashley NV
Called at 1035 man started yelling at me while I was crying for help. Won’t be calling back. Edit from response he was yelling like an angry father. He was talking down to me. I wasn’t ruled against. This man didn’t even try to listen just kept bellowing over me and cutting me off.
Response from owner
July 5, 2025
Balmain Jeans
I called Mr Grajek about a charge I was facing late in the day and he called me back promptly and discussed my case and was very reasonable with his fee! Although my family ended up going with someone else for my case I do appreciate the time Mr Grajek took to call me back! Keep up the good work Mr Grajek :)
Response from owner
April 20, 2026
Sonia Hernandez
Mr.Grajek was an amazing attorney to my case, his staff was always up to date with me and kept me informed of the proceedings. They worked very hard and didn't quit. Will recommend to people looking for a dedicated attorney to get things done.
Response from owner
September 1, 2024
Alexis Hernandez
He helped me solve a very complicated matter. I had just got my license back from another state that had suspended me for habitual offender and because one of my offenses had happened in Florida then Florida suspended me for the same thing. basically I had to pay twice for the same offense. He constantly stood in communication with me and responded to all my reaching out to him even through his busy schedule. We need to understand that we as a individual are not his only client and that things take time especially after the pandemic where most areas are understaffed. I'm getting my license back when the state in my mind took it away unfairly although I understand why the state of Florida has the laws it has. This lawyer knows his stuff and his advice is well worth listening to. He also made sure that I was able to solve other problems I had before offering his services and charging me. He gave me thorough information before taking my case also. Very good lawyer and I highly recommend. Other reviews here seem to me as people who where just impatient or just simply didn't want to follow his advice and I'm glad I didn't let those reviews deter me away from him. He gets the job done! Thank you Tom for your exceptional service and I will gladly use you again if needed!
Response from owner
April 20, 2026
T A
I was very lucky to fine such a great attorney for my son. I called Atty Grajek to help fight for my son’s right to be notified of some pending charges. He not only found what my son was being charged with, he quickly moved to get the case to a resolution with better than expected results. Atty Thomas Grajek was always responsive and available to answer any of my questions, even weekends! It was a great relief to know he was on the case. Look no further, if you are looking for an attorney that will answer your calls & questions and get great outcomes. Not many attorneys out there like Thomas Grajek.
Response from owner
April 20, 2026
Kevin Richards
He kept me updated with my case and followed through!. He was very informative and he knows what he’s doing I recommend him to everyone! He will not disappoint and he worked with me on payments
Response from owner
April 13, 2021
Michaela V
My license was going to be revoked and he was fast in responding back to me and getting everything done. Very nice and professional, HIGHLY RECOMMEND!!!
Response from owner
March 23, 2021
Juanita S.
Hiring Tom to help with our case was a great decision. I was at ease once he was representing us. Very knowledgeable and professional, from beginning to end he answered all our questions. Responde to our calls and text. He was persistent until we got a desired outcome. We highly recommend his services. Thank you for everything!
Response from owner
March 16, 2021
Kelli Bates
I highly recommend Tom! A few years ago I had to find an attorney for my husband and I was told to contact Tom, I called him and within minutes he returned my call, he fought hard for my husband and got what we wanted in 2 different cases ! Thank you for everything Tom!!
Response from owner
April 20, 2026
adam keen
Mr Grajek is an awesome, thoughtful, and hardworking man. Not only did he obtain the results we wanted but he went over and above for my mother and made sure that my father and I were informed every step of the way. I cannot say enough good things about this Mr Grajek and will recommend him to anyone seeking assistance with legal issues.
Response from owner
January 26, 2021
Frank Meadows
Competent but not great at explaining things. Could it have gone better with a different lawyer? I really don't know. I think it would have turned out about the same if I just pled guilty and went to jail for 5 or 10 years. Innocent or guilty.. It is all the same in the eyes of the "justice" system.
Response from owner
October 2, 2020
Jennifer Wentworth
I contacted Tom because I had a domestic violence charge. Tom was there to answer all my questions and put my mind at ease when I was concerned. Tom was able to get my charges dropped. I would recommend Tom to anyone looking for help. He was there no matter what time of day it was. I wish I could give him more stars than 5.
Response from owner
April 20, 2026
Todd Dunham
I think Tom is one of best attorneys around the Polk County area. He is exceptionally good at communication when most attorneys are hard to get in touch with. He is very educated and an expert in the areas he specializes in. He is always going to conferences to perfect his craft. I would recommend him 100%. You will not be disappointed in Tom!
Response from owner
April 20, 2026
James Monsford
Of I could give 10 stars I would! Attorney Grajek took my case last minute and got my charges dropped in a timely manner. I recommend him to anyone with a criminal case.
Response from owner
April 20, 2026
Drue Chasing
Definitely recommend this man to anyone needing his services! He answers the phone every time (unless he’s in court) but he calls you right back as soon as he can! Call him. He knows more than you do!
Response from owner
April 20, 2026
Noelle Marie
He was always available when we needed him and got the job done and did amazing.... Hire him to represent you!!
Response from owner
April 20, 2026
Vera Gonzales
Mr. Grajek did an awesome job. We were very fortunate to find him. He is very knowledge of the law and a very experienced Lawyer. Always kept us informed. Thank you for representing us and getting our life back
Response from owner
April 20, 2026
RealOGTeddybear
Thomas Grajek did an awesome job communicating with me and my my family. He handled this case profesionally, is well liked in the court room. If your seeking legal help i highly recommend him.
Response from owner
April 20, 2026
Douglad J Goleno
I just got off the phone with him. It's nearly 6pm. He took the time to consult me and gave me sound info and a reasonable rate of pay to represent me. The most amazing thing about this guy was he answers the phone on the 1st ring himself and his office was closed. That alone is worth what rate he quoted me. He's the real deal.
Response from owner
June 1, 2018
Melisa Martin
Thomas Grajek is one of the most reliable, hardworking lawyers in Florida. Thank you Tom for also lending your time to our department of financial services approved educational provider. You make our continuing education and prelicensing classes for bail totally informative and worthwhile! You are one of the only attorneys we know that actually answers his phone to service you clients!
Response from owner
April 20, 2026